At CX Labs, we simplify complex systems and processes to create seamless customer experiences. We deliver tailored solutions across leading platforms including Salesforce, Microsoft Dynamics 365, and ServiceNow — helping you drive transformation without technical debt.
We design and implement custom Salesforce solutions to help businesses streamline operations, enhance customer relationships, and scale with confidence. Whether you’re looking to optimise an existing instance or build from the ground up, we’ll work closely with your team to deliver a solution that aligns with your goals.
We help organisations take full advantage of Dynamics 365 to unify their data, enhance decision-making, and increase operational agility. From CRM to ERP, we ensure your Dynamics solution is tailored, scalable, and seamlessly integrated with the rest of your tech stack.
From ITSM to enterprise-wide automation, our ServiceNow solutions are built to deliver real, measurable value. We help businesses improve service delivery, reduce complexity, and create frictionless digital workflows that scale across departments.
We blend customer experience thinking with deep technical expertise, ensuring every system we design improves efficiency, empowers teams, and supports better decision-making.
We prioritise clean architecture, future-proof integrations, and scalable solutions — so you’re not left untangling messy code or vendor lock-in down the line.
No bloated projects or long-winded change programmes. We work in short, sharp cycles to validate what works, refine what doesn’t, and deliver value fast.
We’re not tied to one ecosystem. Whether it’s Salesforce, Dynamics, or ServiceNow, we help you choose and tailor the platform that best fits your business — not the other way around.